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Ageas Insurance Ltd

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    Receptionist

    Gloucestershire | Ageas Insurance Ltd

    Job Details
    Category: Administration
    Posted 4 days ago

    Job Title: Receptionist
    Contract Type: Permanent (Full Time/ Part Time/ Job Share/Flexible opportunities available)
    Location: Gloucester
    Salary: £19,360.00

    Receptionist: We are looking for a trusted and reliable person to train in the delivery of Facilities priorities, by providing a professional and effective operational support service to the business, covering a wide range of Facilities tasks and processes.

    The successful applicant will become a cross-skilled member multi-functional support team reporting to Facilities Operations Team Leader, supporting delivery across a spectrum of responsibilities.

    Main responsibilities as a Receptionist:

    Providing a professional and effect support service to the business, including but not exclusively


    Being first point of contact for all Facilities related queries and requests, ensuring all sources of enquires are dealt with efficiently, including through compliant use of Ageas or 3rd party systems as required


    Supporting the implementation of the H&S Policy, for office and home-based staff, taking the required actions to ensure the DSE Database is up to date and all new staff have been issued with the correct equipment if required, following completion of a DSE assessment

    Supporting building security through operation of the building Access systems in accordance with security procedures and audit requirements


    Supporting the Business Driving Policy through control of Pool & Hire Car provision and updating of Motor Insurers Database as and when required


    Delivery of a professional and effective reception service, including the redirection of calls via the switchboard and face to face contact with visitors


    Provide support to line manager with any other operational business requirements as require

    Skills and experience you need as Receptionist:


    Proven numeric ability - able to analyse observed numerical information and identify anomalies. Minimum of GCSE of equivalent Maths pass


    Working knowledge of Microsoft Office Systems


    High standards of data entry accuracy


    Effective communicator - verbal and written


    Good questioning and listening skills


    Able to persuade and influence others


    Ability to support other team members and foster good working relationships internally and externally. Can demonstrate timely and open communication and diplomatic when dealing with others


    Good organisational and ability and confidence to use their own initiative to make judgement calls, when working alone or under pressure


    Flexible to ensure Facilities site coverage between 8am - 6pm

    It may be necessary for additional flexibility during busy times.

    Here are some of the benefits you can enjoy within the Receptionist role:

    At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

    Flexible Working - Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 31 days holiday (inc. bank holidays) and you can buy and sell days.

    Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness.

    Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.

    Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.

    Benefits for Them - Partner Life Assurance and Critical Illness cover

    Getting Around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover

    Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops.

    Supporting you back to work - Return to work programme after maternity leave

    About Ageas:
    We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.
    As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.
    Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we're open to discussing flexible working, including full-time, part-time or job share arrangements.
    To find out more about Ageas, see About Us.

    Want to be part of a Winning Team? Come and join Ageas.

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