21+ Anglian Home Improvements Jobs

At Anglian Home Improvements we are looking for Sales Support Advisors to support our Sales Support Contact Centre based in Norwich. The role is responsible for calling all prospective customers to follow up on our sales appointments and sits uniquely between having customer service skills and sales skills equally. The purpose of the Call Centre role is to engage with the prospective customer, either following a sales appointment, or to follow up their registered interest in our product arranging a sales appointment with a Sales Representative or to provide further information to the prospective customer for the Sales Support Agent to negotiate and complete the sale. To reward this important role you will be offered a competitive starting salary, with the earning potential of £28,916 PA including our generous bonus of upto £10k PA. You will have 31 days holiday increasing to 33 days after 2 years service and your birthdauy off each year. In addition we have a variety of other staff perks and well being initiatives available, such as perk box offering freebies , retail, gym & eating out discounts along with our generous staff discount scheme. The role Developing and nurturing sales opportunities and negotiating a sale Engaging with prospective customers that we have already engaged with Negotiating a sale through outbound calls and overcoming objections Maximising opportunities from existing leads for business growth Achieving set sales performance targets through matching the right products and service to the prospective customer Maintaining up to date product knowledge Ensuring all databases and customer information is accurate, in line with GDPR and other statutory legislation What We Need Proven success in a telesales role and the ability to be able to close a sale A passion for talking , rapport building and offering a great customer experience A proven track record of meeting and exceeding sales targets and providing an excellent customer experience. Determination to succeed, be focused and remain motivated Excellent communication skills to enhance sales values and conversion What We Offer Competitive salary and generous performance bonus with upto £28,916k per annum earnings potential Full Time Hours Shifts available Monday to Friday, with a weekend rotation Staff Benefits and Perks Staff Purchase Scheme 31 days holiday, increasing to 33 days after 2 years service Anglian is committed to monitoring & aligning its Policies in accordance with up-to-date Government guidance on reducing the spread of respiratory infections, including Covid 19 in the workplace. Through Anglian s value to Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristic including (but not exhaustive) age, race, colour, gender, gender identity, sexual orientation, religion or disability - creating an inclusive working environment and culture for all our employees