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Head of Repairs

Build Recruitment Limited

London | 18 day ago

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    Head of Repairs

    London | Build Recruitment Limited

    Job Details
    Category: Other
    Posted 18 days ago

    Head of Repairs

    Housing Maintenance Services

    South of England

    £80-90k car / allowance and package

    The role:

    To direct and deliver through excellent leadership, profitable reactive maintenance services to a flagship client with £20k+ properties throughout the South of England


    For the successful candidate to lead the business through the short-term integration of group infrastructure systems, support and develop the management teams and deliver an excellent repairs service whilst developing stakeholder relationships internally and externally.

    With strong performance an Operations Director promotion can be earnt.

    Functional Leadership:

    Leader of the business with overall accountability for operational performance - to include functional responsibilities, input to business strategy and business improvement programmes. Responsible for developing, setting and performance managing strategy, from mobilisation to exceptional customer satisfaction by delivering best in class services.

    Overall and complete accountability for the customer relationship, total accountability for risk management and performance reporting to include financial, operational, safety and business improvement programmes.

    Ownership of delivery of DLO model repairs services, management and integration of numerous IT systems, complex internal and external stakeholder relationships. Business leadership to include resourcing, training and development, coaching and performance management of large personnel

    The Person:

    An ambitious and proven senior operator with excellent knowledge of the social housing sector with genuine hunger and drive to grow a business. P&L leadership, net profit ownership and a diverse range of services delivered is key.

    Leadership of SMTs and DLO models with an intrinsic understanding of delivering a high quality repairs service imperative, client facing experience in a commercial environment is also preferred.

    Must have a comprehensive understanding of the ins and outs of providing maintenance services to social housing organisations and experience dealing with stakeholders at all levels.

    Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

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