13+ French Selection Jobs

FS Refund and Ticketing Consultant (Travel Industry) Salary: Up to £26,000 pa + Benefits (24 days holiday + BH, Private medical insurance and more) Location: Manchester- Hybrid working pattern Ref: 2290F HYBRID working pattern- 2 days in the office and 3 days at home The Company: Our client is a well-established international travel company. Main duties: Supporting Ticketing and Refunds Manager in issuing tickets and refunds. The Role: - To be responsible for manual ticketing and refunds processing - To monitor queue - To issue credit notes to clients - To be applying for airlines refunds - To be processing weekly BSP/ARC reconciliations - To be resolving ADMs - To be exceeding customers expectation by offering professional advice - To successfully prioritise work load - To be attending meetings and team activities The Candidate: - Previous experience in ticketing and refunds role - Previous experience in travel industry - Experience in native GDS (Amadeus, Sabre or Galileo) desirable - Knowledge of Agresso Travel System desirable - Excellent customer service skills - Self-motivated individual - Target-driven and strategic attitude Salary: Up to £26k pa + benefits (24 days holiday + BH, Private medical insurance and more)