GXO Logistics

4+ Gxo Logistics Jobs

Operations Support Manager

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    Operations Support Manager

    Surrey | GXO Logistics

    Job Details
    Category: Call Centre / CustomerService
    Posted 4 days ago

    GXO Logistics Supply Chain Inc.

    Here at GXO we are looking for an Operation Support Manager to join us at our site in Croydon on our Drink Logistics' contract.

    You'll manage a shift of circa 15 colleagues, with the overall responsibility of ensuring that the shifts are resourced adequately, interacting with our customer, overseeing multiple areas of our operation and all aspects of people management. You will be working a rotational shift pattern of 06.00-14.00, & 22.00-06.00, working any 5 from 7 days.

    Pay, benefits and more:

    We are offering a salary of up to £35,000 and you'll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.

    What you'll do on a typical day:

    • Working in a complex fast-moving environment, you will be responsible for the overall operational performance on shift ensuring effective use of resource and management of staff, so customer service and volume is not compromised
    • Support in the management of stock integrity and investigate all discrepancies, using root cause analysis to identify and then remedy all areas of improvement
    • With a passion for developing others, you will lead and motivate the team, to ensure you meet set KPIs, whilst providing support and guidance to your team
    • You will exceed operational targets and lead continuous improvement initiatives at site whilst championing all things health and safety
    • You will work closely with our customer developing positive working relationships and responding to any customer requests or queries in a timely manner

    What you need to succeed at GXO

    • Previous management and team building experience, ideally from working in a similar fast moving and customer focused environment
    • An understanding of continuous improvement tools and health and safety
    • Strong PC skills with good knowledge of creating and maintaining spreadsheets, you will need to interpret data on a daily basis.
    • Effective numeracy and literary skills with excellent communication.
    • Knowledge of Warehouse Management Systems (SAP) would be an advantage

    We engineer faster, smarter, leaner supply chains.

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