28+ Hampshire County Council Jobs

Are you passionate about customer service learning and development and looking for an exciting opportunity?

This is a fantastic opportunity for a talented Trainer to make a real difference to public services through delivering excellent customer service training. You will be joining a high-performing Engagement Team within Shared Services designing and facilitating engaging customer service workshops.

Our Shared Services Centre delivers to over 100,000 customers across Hampshire County Council, Hampshire and Isle of Wight Constabulary, Hampshire and Isle of Wight Fire and Rescue Service, Oxfordshire County Council, London Borough of Hammersmith and Fulham, Royal Borough of Kensington and Chelsea and Westminster City Council.

You will be responsible for facilitating interactive and engaging customer service workshops that build skills and behaviours that create positive customer experiences as well as delivering workshops that meet external accreditation standards of the Institute of Customer Service (ICS).

What We Can Offer You:

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A forward-looking local authority, it offers a pleasant working environment, flexible working, an excellent work-life balance, a commitment to training and development and a central and well-connected Head Office location in the heart of the historic city of Winchester.

We are committed to your individual success, so offer continuous development and a wide array of progression paths, alongside a generous benefits package including:

• Flexible working
• A minimum 25 days annual leave entitlement (rising to 28 days after 5 years local government service)
• Access to Local Government Pension Scheme
• Employee Support Services
• Family friendly policies