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Haier Europe

12+ Haier Europe Jobs

1st Line Support Engineer

Haier Europe

Lancashire | Today

Customer Service Live Chat Host

Haier Europe

Lancashire | Today

Management Accountant

Haier Europe

Cheshire | Yesterday

Head of Total Rewards

Haier Europe

Cheshire | 2 day ago

Inbound Sales Executive (£30k-£40k year one)

Haier Europe

Lancashire | 4 day ago

Trainee Sales Advisor

Haier Europe

Lancashire | 4 day ago

Sales Executive - OTE £30k-£40k Year 1

Haier Europe

Lancashire | 4 day ago

Customer Service Advisor

Haier Europe

United Kingdom | 4 day ago

Sales Executive

Haier Europe

Lancashire | 4 day ago

Account Director

Haier Europe

United Kingdom | 4 day ago

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    1st Line Support Engineer

    Lancashire | Haier Europe

    Job Details
    Category: Call Centre / CustomerService
    Posted Today
    Three incredible brands. One brilliant team. Together, they're helping us reach our goal: to be the number one home appliance business in the UK and Ireland. As 1st Line Support Engineer, you'll have a key part to play in the success of our organisation.

    To be successful as a 1st Line Support Engineer, you'll need to have 1st line support experience and/ or relevant qualifications i.e. Microsoft MCP, IT at NVQ/GNVQ Level 3, CompTIA A+ or equivalent.

    You'll be responsible for delivering excellent customer service across the UK business. You'll help to diagnose users' problems and explain technical issues in a way that non-experts can understand. You'll be communicating face to face, over the telephone, by email and through our help-desk system; managing IT incidents and service requests.

    You'll be supporting a range of technologies including VLAN, LAN and WAN, Microsoft, Telephony Systems. You'll also be installing and implementing hardware and software alongside providing desktop/laptop hardware support/maintenance it's important that you have basic network and Active Directory administration experience.

    You'll be based at our Bolton (BL2 6PU) site but as you'll be supporting colleagues at other locations too, you must be willing to travel. We're growing and transforming as an organisation, so it's important that you enjoy working in a busy environment where you can utilise your technological experience and excellent people skills to deliver a great service. You'll need to be flexible, as you'll be asked to join our call out rota once you're fully up to speed and this will involve some evening and weekend work.

    At Haier Europe (Candy, Hoover, Haier) we believe everyone who works here has a part to play in our success. It's our performance, in your hands.

    Benefits:

    Salary c£25,000 - £30,000 depending on experience
    £3,500 per annum pro rata call out payment once you join our call out rota
    Hybrid Working
    25 Days Holiday (+ statutory bank holidays)
    Up to 6% employer Pension contribution
    Training support schemes to aid your development
    Employee Assistance Program
    Brilliant discounts on our products and access to Reward Gateway which offers a wide range of retailer discounts
    Enhanced family leave and sick pay policies
    4x Life Cover
    Free fruit and hot drinks
    A social committee that organises nights out and fundraising events
    Free onsite parking

    With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer.

    Our future. In your hands. Apply now.

    Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.

    With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.

    Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found
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