Would you like to join a revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? Are you immediately available? This is an exciting opportunity for anyone who is a customer-focused team player and would like the opportunity to work from home on a full time basis As the Neighbourhood and Housing Officer you'll be responsible for supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. You will be key to improving resident satisfaction, building trust and making sure that residents have a home that they're happy in. To be successful in this role, you should be good at building relationships with people and be able to communicate well with colleagues and residents. You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you have Housing Officer experience and are immediately available to interview or start please send your cv
