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9+ Michael Page Procurement & Supply Chain Jobs

Service Operations Manager

Michael Page Procurement & Supply Chain

Kent | 3 day ago

Interim Category Manager - FM/Estates

Michael Page Procurement & Supply Chain

Somerset | 4 day ago

Senior Category Manager Non food

Michael Page Procurement & Supply Chain

London | 4 day ago

Interim Category Manager - FM/Estates

Michael Page Procurement & Supply Chain

Birmingham | 4 day ago

Supply Planner - 6 Month FTC

Michael Page Procurement & Supply Chain

Northamptonshire | 5 day ago

Engineering Manager

Michael Page Procurement & Supply Chain

Kent | 6 day ago

Buyer

Michael Page Procurement & Supply Chain

Leicestershire | 6 day ago

Waste and Recylcing Packaging Manager

Michael Page Procurement & Supply Chain

London | 6 day ago

Head of Supply Chain

Michael Page Procurement & Supply Chain

Lancashire | 6 day ago

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    Service Operations Manager

    Kent | Michael Page Procurement & Supply Chain

    Job Details
    Category: Call Centre / CustomerService
    Posted 3 days ago

    The role is supported by technically experienced professionals who exercise latitude and independence in daily operations and assignments. The Service Operations Manager develops and coaches direct reports to achieve high performance at individual, team and department level.

    Client Details

    One of the worlds leading luxury brands

    Description

    • Establishes and communicates department plans and communicates short term objectives and goals
    • (12 months).
    • Plans workflow within the department(s) to meet and maintain achievement of monthly production targets and delivery against service lead times.
    • Identifies risks and dependencies and develops solutions to minimise impact on achievement of production and service delivery goals and objectives.
    • Identifies opportunities for, and fosters a culture of, continuous improvement to improve quality, efficiency and performance through appropriate business improvement tools and techniques.
    • Conducts regular reviews of business improvement plans with Department Manager(s), and provides
    • feedback and recommendations to the Head of After Sales.

    Profile

    The role requires a person who has drive, assertion and the ability to communicate with others in a logical manner. They should be prepared to meet opposition and resistance to ideas, and pressurise others when deadlines have to be met.

    The environment is likely to be one which is full of variety and change, but the person fulfilling the role should be prepared to work within the broad parameters of the organisation.

    A friendly approach and the ability to influence and persuade others are important to the function. The person should be a self-starter, competitive, imaginative, enthusiastic, self-confident, inspiring, logical, systematic and precise.

    Must Have:

    • 5+ years in a relevant leadership/management role within a relevant/comparable role or sector
    • Experienced in managing multiple project teams/departments compromised of para-professionals, professionals, Team Leaders and technical experts/managers
    • Recognised professional and/or management qualification
    • Experience/knowledge of business improvement tools and techniques
    • Bachelor's degree or equivalent e.g. NVQ Level 6 qualification
    • Relevant management training and development
    • Excellent people skills with the ability to communicate all levels within the business
    • Proficient and experienced in use of MS office platforms (Excel, PowerPoint, Word, Outlook), databases and ERP systems
    • Project management
    • Effective communication skills - verbal and writing
    • Decision-making skills
    • Critical thinking and problem solving skills

    Job Offer

    • Competitive Salary
    • Pension
    • Holiday
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