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Job Title: Client Adviser - Victims of Slavery Support Services
Salary: £27,275 - Increasing to £31,059 following successful completion of a 6 months probation period
Job type: Fixed Term until 1st January 2025, Full Time.
Closing Date: 28 November 2023
Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.
We are currently looking for a Client Advisers to join our dedicated and supportive Victims of Slavery Support Service (VSSS), on a fixed term contract. There is potential for this to be extended or made permanent.
The successful candidate will have experience of working in a client focussed environment, providing customer service and be passionate about protecting our vulnerable clients.
The scope of this role is to work as part of the Migrant Help Victims of Slavery Support Service team and to provide a professional support service to victims of trafficking and ensure a seamless service to clients. This includes the provision of support and guidance in addition to providing assistance with the completion of any relevant support applications. There is a requirement that the post-holder will meet the changing local business needs and will re-prioritise work as necessary.
Duties and Responsibilities:
What else to expect:
This post is subject to an ACCESS NI check, therefore the applicant must:
Please click on the APPLY button to complete the application form for this role.
Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.
Candidates with the experience or relevant job titles of; Client Advisor, Client Advisor, Senior Advisor, Enquiries Advisor, Enquiries Executive, Client Team Enquiries, Customer Services Executive, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Representative, Customer Advisor, Customer Support, Customer Service Advisor, Customer Services Officer will also be considered for this role.