Ministry of Defence

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    Royal Navy - NRCNE - Operations Support Manager

    Liverpool | Ministry of Defence - Royal Navy

    Job Details
    Category: Manufacturing Operations
    Posted Today
    • Location
    • About the job
    • Benefits
    • Things you need to know
    • Apply and further information



    About the job

    Job summary

    The Operations Support Manager (OSM) position within the Naval Regional Command Northern England (NRCNE), is an exciting opportunity for a candidate with previous office management, planning and administrative experience. The role includes working as a member of a small team of 10 staff whose primary outputs are: RN engagement, ship visit and resilience type activities across the region. Under the direction of the Chief of Staff (COS), the OSM is responsible for managing the NRCNE administrative, budgetary, transport and IT processes. Further on the job training and mentorship will be available and complimented by e-learning and F2F training to support any learning needs and whilst settling into the post. This position will include occasional travel around the North of England and IOM, in support of regional events and activities.

    This position is advertised at 37 hours per week.

    Job description
    • Manage and organise the NRCNE Outer Office services. Administering correspondence and drafting replies. Take decisions and sign correspondence on behalf of NRC NE as appropriate in support of their Primary and Secondary purposes.
    • Produce budget forecasts maintaining financial scrutiny of all NRCNE expenditure and provide budgetary advice and guidance to NRC & COS/DNRC.
    • Authorise the use of NRC NE electronic Payment Cards (ePC) and public account cash, ensuring all expenditure demonstrates VfM and is policy complaint.
    • Create and update the NRCNE Forecasts, ensuring planned engagement costs and routine running costs are affordable and within budget.
    • Manage an efficient information management (IM) administration service for the NRCNE organisation (SharePoint & Teams).
    • Supervise the allocation and proper use of all Service mobile IT systems to NRCNE team members and act as Data Protection Officer to ensure the HQ remains compliant with the Data Protection Act and its requirements.
    • Supervise the HQ vehicles pool (5 vehicles), ensuring vehicles are managed/issues correctly and audit transport paperwork at the end of each month.
    • Oversee NRCNE activity feedback forms (held on Teams) and providing periodic updates to the planning team.
    • Manage the delivery of NRC outer office functions completed by the Relationship Manager (RM), including travel bookings, conference room bookings and set-up and video conference services.
    • Support fellow team members in the delivery of programmed engagement events, including; assistance with the set-up of RN displays / reception events and workshops, and the production of news stories for use within NRC periodic newsletters.
    • Lead with the procurement of RN Merchandise and equipment whilst ensuring orders are correctly costed and demonstrate VfM.
    • Coordinate attendance at remembrance ceremonies and events across the region, to ensure official RN representation is made, including the procurement of RN Wreaths.

    Person specification

    Essential experience:
    • Experience of using Microsoft Outlook, Excel and Word at an intermediate level
    • Previous office-based management experience
    • Full UK Driving Licence
    • Excellent oral and written communication skills
    Desirable experience:
    • Budget planning, auditing and forecasting
    • Database creation and management
    • Armed Forces background or similar defence related role
    • Video conferencing and virtual meeting set up and delivery (Skype + Teams)
    • Network Management (SharePoint)

    Full UK Driving Licence


    We'll assess you against these behaviours during the selection process:
    • Delivering at Pace
    • Managing a Quality Service
    • Communicating and Influencing
    • Developing Self and Others
    • Leadership
    We only ask for evidence of these behaviours on your application form:
    • Leadership


    25 days paid annual leave rising (1 day per year) to 30 days upon completion
    of 5 years service
    A very competitive pension scheme
    Personal & professional development
    Alternative working patterns for many roles
    Access to a confidential, professional support service
    Discount schemes
    Bicycle / season-ticket loans
    Enhanced maternity, paternity, and adoption leave
    Special paid leave to volunteer (up to 6 days a year)

    External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

    The post does not offer relocation expenses (move of home, excess fares or temporary transfer). Non Standard move applicants will be eligible for the full package, subject to eligibility.

    Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

    Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at

    Please note: Interview travel expenses will not be reimbursed.

    The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use ofall tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is WholeForce and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

    Things you need to know

    Selection process details

    This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

    The selection at sift stage will be based on your CV. Please provide information of the following: job history, qualification details and previous skill and experience.

    Candidates will be required to provide a statement of suitability. (max 250 words)

    Applicants will be sifted and those successful at that stage will be invited for interview. Sifting will be completed within 1 week of the advert closure date.

    MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

    As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

    Feedback will only be provided if you attend an interview or assessment.


    Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

    See our vetting charter .

    People working with government assets must complete basic personnel security standard checks.

    Nationality requirements

    This job is broadly open to the following groups:
    • UK nationals
    • nationals of Commonwealth countries who have the right to work in the UK
    • nationals of the Republic of Ireland
    • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
    • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
    • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
    • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
    Further information on nationality requirements

    Working for the Civil Service

    The Civil Service Code sets out the standards of behaviour expected of civil servants.

    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

    The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

    The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy . click apply for full job details
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