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    Admin Scale 6 - Blue Badge Officer

    London | Novax Recruitment

    Job Details
    Category: Government & Defence
    Posted Today

    Blue Badge OfficerIslingtonContract£18 (Umbrella) P/HWe are currently recruiting for a Blue Badge Officer to work in Islington within the Environmental Service. The postholder will provides a responsive service to residents applying for a Blue Badge disability parking card who either have a physical or psychological disability that impairs their ability to walk.The main part of the role requires applications for Blue Badges to be assessed, decisions to be made based on eligibility and evidence, then issue a Blue Badge or write a detailed response explaining the reasons for declining an application. The Blue Badge team is part of the wider parking services section and will require the successful person to complete a wide range of duties that include responding to formal and informal correspondence, appeals, parking permits and telephone calls. This is a very busy team and requires a person who can work at a fast pace, on their own initiative, adapt and learn how to use new systems as well as respond to complex issues. About the Person: The candidate we need must be an excellent communicator, ideally with previous Blue Badge processing experience and worked in a role that has helped them gain knowledge of mobility issues. You will have an eye for detail along with experience of working with computerised systems. You must have a genuine interest and desire to work in this area and the ability to adapt to the varying demands of the role. The successful candidate will be expected to have: Knowledge of the Blue Badge scheme and of medical conditions, difficulties that impact a person's ability to walk. Working knowledge of IT systems and programs designed for data entry, letter writing and permit processing. Experience of writing detailed letters and responding to complaints, general enquiries and appeals. Ability to make sound decisions relating to eligibility and relay this in written responses. For more information please call Sam on or email

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