Customer Liaison/Digital Executive required in Merthyr Tydfil.- £22, ,500 plus access to a bonus scheme.
- Monday to Friday 8:30am to 6:00pm.
- Opportunity to work with one of the UK's most popular car brands and a company recognised as a "Best Company to Work For".
A not-to-miss opportunity has arisen for an additional experienced and professional Customer Liaison and Digital Executive at our client's franchise approved car dealership in Merthyr Tydfil.
Reporting to the Sales Manager and working as part of a friendly sales team, your key responsibilities shall include: - Track all car orders progressing through our client's departments until handover and ensure every vehicle is handed over in a professional and timely manner.
- Fueling of cars ready for handovers and test drives.
- Assisting with customer Connect Car Services.
- Keep all customers informed of collection dates and times.
- Demonstrate car's features before the customer leave our client's premises.
- Ensure all paperwork is completed on time and handed into the correct departments.
- Customer follow up calls after handover.
- Prospecting.
- Imagery and uploading to marketing sites.
- Ensuring positive customer feedback is met after each handover using internal systems.
- Making sure the car is fully prepared, managing the process to ensure all the work is completed to the agreed timescales ready for delivery.
- Checking all the paperwork with the customer, from car specification to finance documents are completed to company standards.
This is a unique role for our client so they are looking for someone with a strong customer service focus, a full UK manual driving license with minimal points, and be situated within a reasonable commuting distance of Merthyr Tydfil. In order to be eligible you must be from a customer facing background, ideally with an element of sales or retail experience, be organized and have the ability to manage a diary system, and be able to excite all customers on our client's brand and reputation while building and strong and prospective career for yourself. Due to the nature of this role, you will be required to work in a fast paced environment so strong communication, team building and organisation skills are an absolute must. Current vehicle/motor trade knowledge, or experience is desirable.
What's in it for you? For your hard work as a Customer Liaison/Digital Executive, our client is offering - £22, ,500 plus access to a bonus scheme.
- 23 days annual holidays allowance plus bank holidays (any bank holidays worked you gain a day off in lieu to compensate for it).
- Holiday pay based on 12 month average of wages.
- Access to franchise acadamy training and dealer group sales academy training.
- Option for the role to become a Sales Executive post over time.
- Company pension and various staff benefits including staff company purchase discounts, health care provisions, and online retailer discounts.
- Fantastic long-term career prospects with one of the UK's most popular car brands as well as a long-established and local car dealer group that are recognised as a "Best Company to Work For".
- Working hours are Monday to Friday 8:30am to 6:00pm.
If this Customer Liaison/Digital Executive vacancy interests you or if you would like to find out about other Motor Trade Jobs in Merthyr Tydfil, please contact Harry Woodcock at Perfect Placement now!
