Are you ready to take your career to the next level? We are thrilled to present an exceptional opportunity for a dynamic and adaptable individual to join a flourishing manufacturing company as a Customer Operations Administrator.
This role is perfect for someone who thrives in a fast-paced environment, is open to change, and is eager to contribute to the growth and success of the company.
As a Customer Operations Administrator, you will play a vital role in maintaining smooth operations and fostering strong relationships with clients. Whether you're a second-job seeker aiming to develop in an office environment or an experienced professional seeking a role where you can hit the ground running, this position offers the perfect blend of challenge and growth.
- Process and manage customer orders, enquiries, and requests promptly and accurately
- Collaborate with internal teams to ensure seamless order fulfilment and delivery
- Assist in resolving customer issues and concerns, providing exceptional support at all times
- Contribute to the development and implementation of improved operational processes
- Stay up-to-date with product knowledge to effectively address customer enquiries
- Liaise with Warehouse & Purchasing to ensure correct stock levels are kept for current & forecasted orders
- Excellent communication skills, written & verbal
- Strong organisational abilities and attention to detail
- Ability to adapt to changing situations and embrace innovation
- Proficiency in using various software and systems including MS Packages
- Previous experience in a customer service, administration, or related field (desirable but not essential)
What's in it for You:
- A supportive and collaborative work environment that values your contributions
- 25000- 29000
- Company benefits including 25 days holiday + bank holidays, hybrid working, free parking & walking distance from Town Centre, sick pay, discounted gym membership & unlimited free snacks & drinks.
- Annual trips to European HQ
If you're ready to embark on an exciting journey with a company that's committed to your growth, we want to hear from you