2+ Prestige Recruitment Specialists Jobs

Groups Conference and Events Office Manager Hull £38k Plus Target driven Commission 40 Hour week Monday to Friday This pivotal role has the responsibility for the achievement of the M&E budget in the hotel, via management of the M&E Sales Manager and supporting the DOS in generating new demand and focusing on conversion. Regular coaching and training of the team in enquiry handling and conversion. Person Specification Organised and efficient individual, with the ability to multitask and effectively prioritise workload. IT literate with experience using online systems Microsoft Office. Able to support the M&E Sales Manager and Executives with incoming business leads, pricing point and help converting business. Ability to use diary management and other events management systems effectively. Ability to forecast, budget and analyse the Groups, Meetings & Events business in the hotel and support the DOS in planning activity to achieve budget Previous meeting and events sales experience. Examples of Responsibilities Management of the M&E Sales Manager and office, providing coaching, mentorship, and direction to the team. Responsible for the team development and supporting the team to ensure budgets are achieved. Weekly reporting and forecasting of the M&E, Groups, Weddings and Christmas figures, providing commentary on movement and against pace and budget Responsibility for ensuring all Groups (+9 bedrooms), Meetings and Events are correctly contracted and payment and cancellation terms fully adhered to. Implementing and following a robust enquiry handling and follow up process. Preparation and involvement of annual budgets and attending hotel team and internal meetings on behalf of the Sales Office, including monthly Commercial Meetings Working alongside the Director of Sales to ensure all revenue streams are being maximised, monitoring proposals, rates quoted and conversion % Participation in relevant Sales activity which can include supporting on client entertaining, FAM trips and both prospecting and conversion calling days Responsibility for the team responding to enquiries in a timely manner and adhering to BDRC standards, providing additional training and support as required. Regular reviewing and monitoring of event enquiry response times. The owner of the M&E software, including regular auditing of the system to ensure the information is robust and accurate. Review templates regularly and updates when needed. Refresher training for the team when required. Senior point of contact, alongside the M&E Sales Manager, for event clients, taking a hands-on approach with high-value event business. The owner and ambassador of the M&E software with regular auditing of the system to ensure the information is accurate. Updating of templates and proposals as required and training support to new team members to utilise the system Drive a culture of selling within the team, encouraging and supporting them to drive revenue and profit through pro-active selling and up-selling techniques. Cultivate excellent working relations between your department and all other hotel supporting departments like Finance, Kitchen and Front of House. If you are interested and meet the above criteria, please send your CV to (url removed) or call the Commercial team on (phone number removed) if you have any queries. Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector