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    Student Services Team Leader

    London | Prospect Us

    Job Details
    Category: HR / Recruitment
    Posted 3 days ago

    Our client is a leading London university are currently looking to recruit a temporary full time Team Leader to take responsibility for the day-to-day management support of administrative staff in the department. This role is expected to be until the end of July 2023, although could extend longer than this. The post will be hybrid working of both office and home based, you will be required to work onsite for a minimum of 3 days per week (Ideally Tuesday and Wednesday, with the third day flexible as Monday or Thursday) The normal working hours are 10am-6pm.

    This varied position will cover all areas of administration, including co-ordinating and manage key administration processes, ensuring that the College corporate policies and statutory requirements and regulations are applied as required. Monitor business processes and contribute towards process developments. Plan and support academic programmes in conjunction with academic staff. Organising and servicing of exam and award boards and other events related to programme quality assurance and management. Deal with student concerns in a calm and sensitive manner and ensure that they are managed in accordance with College policies and procedures. You will Ensure the accurate recording and data integrity of all student data and course records.

    In order to be considered for this role you will have a background in a similar fast paced post within higher education, all areas will be considered. You will have the ability to handle a varied and high volume of administration requests in an efficient manner, and will possess excellent administrative skills. Proven ability to supervise staff in a previous post will be required. You will be organised, with excellent attention to detail, and will have experience in using databases and with a good level of efficiency on Microsoft office packages. You will have excellent customer service skills.

    This position is being offered on a temporary basis and you will need to be available immediately or at short notice in order to be considered due to starting as soon as possible.

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