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Aftersales Manager

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Hertfordshire | 11 day ago

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    Aftersales Manager

    Hertfordshire | Recruit Central

    Job Details
    Category: Executive Positions
    Posted 11 days ago

    We are currently recruiting for an Experienced Aftersales Manager for the Hemel Hempstead area to look after a Main Dealership.As a Aftersales Manager you will be required to lead a company's service department to manage customer interactions. Your primary duties include overseeing other members of the service team, developing and implementing service procedures and maintaining customer relationships.Your Duties & Responsibilities:Setting up and maintaining the service deskSupervising other members of the service delivery teamMaintaining customer relationships and improving response and delivery timesUpdating service methods to improve overall efficiencyResolving any service problems and customer complaintsConducting periodic appraisals of team members and identifying areas for improvementCreating and presenting regular reports to senior managementInspecting rental equipment on return, looking for any damage and returning depositsYou will be responsible for 8 Vehicle Technicians and 3 Service Advisors on siteIn return you will receive a basic salary dependong on experience of £40,000 plus bonus & other benefits.Working Hours:8am - 6pm Monday - FridaySaturdays - You will be required to work 1 in 3

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