15+ Soho House & Co Jobs

Opportunities for all

Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

The Role

Soho Farmhouse is a 100-acre estate and members' club, set in the Oxfordshire countryside, located just outside of Chipping Norton. The site comprises of log cabins and huts spread around lakes, as well as the main Farmhouse and cottage, pools, a gym, Cowshed spa, tennis courts, cinema and paddock.

At Soho House the General Manager, Soho Farmhouse is an influential leader with proven experience executing bespoke customer experience(s) and increasing revenue streams in multi-unit, high-volume, fast-paced and demanding environments. The General Manager, provides mentor-ships, guidance and encouragement for local leaders within their region to create a more effective and efficient operation. This role reports to the Soho Farmhouse Director and is directly responsible for the management team across the whole of Soho Farmhouse as well as developing strong working relationships with internal and external stakeholders. A successful General Manager is a natural leader and operationally experienced in F&B to influence positive, effective and member focuses experiences driven by service.

Main Duties

• Passionate and professional operational leader, mentor, motivator and positive innovator that creates opportunities and makes decisions that support sales, company growth and overall member, staff experience and retention
• Lead teams with high EQ by remaining emotionally competent and showcasing the ability to effectively manage disruptive emotions and impulses, remaining composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure
• Engage with team, members and guest in conversation while also act as a brand ambassador for Soho House by maintaining a positive attitude and energy that supports enjoyable, rememberable and profitable experiences
• Oversee team management including but not limited to recruitment, on-boarding, training, payroll and disciplinary procedures. As well as staff performance, conducting appraisals and strategize with leadership to assess staff performance and development while maintaining professional relationships.
• Adhere to health and safety policy (I.e. IIPP, worker's comp procedures, and allergy procedures) is always followed well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable
• Flexible and open to change as well as contribute to implementing systems and processes that can support and more effective and efficient businesses module by developing relationships within; People & Development, Finance, Marketing, Events, Membership, and Rooms
• Responsible for working closely with senior management team and Head Chefs on events, menus, service standards, staffing, team structures and developing quarterly and annual budgets
• Excellent communication skills (written and verbal). Ability to present information in a professional manner, that is easy for individuals to understand and comprehend. Ability to interact effectively with all levels of personnel

Requirements/ Qualifications:

• Minimum of 5 years managing large scale Food and Beverage (F&B) & Hotel operation
• Collaborative and self-motivated to take initiative, improve operations and regional successes properly managing time, being extremely organized and provide results and meeting required deadlines
• Expert in reviewing and speaking to Profit and Loss (P&L) statements, budgets, accounts receivable, accounts payable, payroll, bank deposits, inventories and general accounting procedures
• Must possess excellent analytical, proactive problem solving, and customer service skills
• High level of proficiency in employee relations, influence management, leadership, organization development, and change management
• Strong coaching, counselling, listening, facilitation, negotiation, advocacy, and networking skills
• Must possess good integrity and business judgment, team orientation, goal orientation, with high personal productivity skills

Benefits

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

• Discounts at Soho House globally, as well as Soho Home and Cowshed
• Annual Every House Membership
• Bonus scheme
• Enhanced Pension Scheme
• Private Health and Dental Care
• Cycle to Work Scheme/Season Ticket Loan
• In conjunction with Soho Impact, take 3 days paid a year to support a charity of your choice.
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.