3+ Southern Housing Jobs

We are seeking an experienced Commercial Asset Manager to join the team. Reporting to the Senior Commercial Asset Manager in this client-side role, you will be responsible for the day-to-day management of the company's commercial property investment portfolio with over £60m AUM spread across London and the South East, primarily focussed on retail and office on the ground floor of mixed-use schemes. This includes being responsible for day-to-day property and tenancy management, arrears collection, void management and lettings.

You will ensure rent reviews and lease renewals are performed on a timely manner at market levels. A key requirement is to ensure the commercial portfolio is well maintained, fully compliant and in a good state of repair. As well as ensuring Southern Housing is meetings its maintenance, and repair obligations, you will ensure tenants are meeting theirs. You will make sure standalone office blocks are well managed, with a robust service charge regime in place for these.

You will model Southern Housing's HEART values, to both the team and the wider company. You will be passionate about delivering outstanding customer service.

What you'll be doing

• Manage commercial properties and tenancies to a high level
• Ensure commercial property data is accurate and up to date.
• Ensure lease terms negotiated with tenants are at market rates and terms
• Ensure high level of commercial property arrears collection
• Perform periodic inspections of commercial property
• Ensure rent reviews and lease renewals are performed in a timely manner, achieving market level deals. Ensure appropriate agents are instructed for each deal
• Manage the mitigation of business rates liabilities, and payments of business rates demands
• Ensure accurate service charges are being charged to commercial tenants and leaseholders. Ensure accounts are reconciled. This includes managing robust service charge regimes for stand-alone office blocks.
• Ensure properties are fully compliant with health and safety and sustainability legislation

We're offering

• Generous holiday entitlement with the ability to buy extra leave
• Private medical insurance
• Pension plan with excellent defined contribution rates
• Flexible benefits to suit your needs
• Agile working where you can work from any of our locations and from home, so we'll provide you with the necessary equipment to enable you to do this
• Care for your wellbeing and ensuring a good work life balance
• plus much more

What you'll need

• MRICS preferred but not essential
• Proven experience of managing commercial property, including landlord and tenant liaison, arrears collection, best practice, regulation and legislation. Also knowledge of wider housing and property building safety and health and safety legislation
• A strong understanding and experience of landlord and tenant law relating to commercial property management
• Experience of procurement, including management of tendering exercises

• Proven experience and knowledge of preparing and managing service charge budgets
• Ability to work effectively in partnership with executives, staff, customers and external stakeholders at all levels; with the ability to engage effectively at all levels and to present complex information in an accessible way, both verbally and in writing
• Strong analytical skills.
• Ability to produce and interpret complex data, KPIs and management Information
• Excellent customer service skills
• Strong organisational skills

About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.