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    Senior Advisor - Legal Advice Services

    Hampshire | The YOU Trust

    Job Details
    Category: Legal
    Posted Today
    Senior Frontline Advisor - Advice Portsmouth
    Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
    Location: Portsmouth
    Salary: £30,117 Pro Rata
    (£22,588 for 30 hours)
    Contract Type: Permanent and part time
    Closing Date: First suitable candidate will be appointed
    Essential Requirements:
    The ideal Senior Frontline Advisor will:
    Have specialist knowledge of debt, housing, welfare benefits and/or employment law
    Have at least 1 years' experience in a similar role
    Have excellent written and spoken communication
    Have experience using Microsoft Office Applications (e.g. Word, Outlook)
    The Role
    The Senior Frontline Advisor will provide advice and support to help the people of Portsmouth to solve their problems. The Senior Frontline Advise will provide support and guidance to staff and oversees the service in the absence of the Manager. Advice is provided across all social welfare matters and the Senior Frontline Advisor is a specialist in at least one area of debt, welfare benefits, housing or Employment Law.
    Advice Portsmouth is open Mondays, Tuesdays and Wednesdays from 9am until 5pm, Thursdays from 1pm until 7.30pm and Fridays from 9am until 4:30pm.
    About You
    You will have a good all-round legal knowledge, together with specialist knowledge of debt, housing, welfare benefits or employment law. You will listen to your clients and recognise their strengths and skills in being able to solve their own problems. You will be positive, can do, flexible in approach and reflective in your practice.
    The ideal Senior Frontline Advisor will:
    Listen to their clients and recognise their strengths and skills in being able to solve their own problems.
    Are positive, can do, flexible in approach and reflective in their practice.
    Only interested in excellence where excellence is what matters to the client.
    Have excellent communication skills
    YOU has a strong value base, striving to be person-centred, innovative, trustworthy, can-do and excellent at all times, so it is important that you are as passionate about these principles as we are.
    Our Benefits
    If you choose to begin a career with our organisation, you are guaranteed:
    Competitive rates of pay and paid travel time, including a higher mileage rate for car sharing.
    Enhanced annual leave entitlements, with the opportunity to buy and sell holiday.
    Matched pension scheme contributions, plus Death in Service Benefit and salary sacrifice options.
    Enhanced sick pay allowances and paid compassionate and emergency dependent leave.
    Excellent and professionally certified training, as well as access to fully-funded apprenticeship programmes.
    Real opportunities to develop in your profession.
    Free health and wellbeing advice via a 24/7, confidential Employee Assistance Programme.
    Everything you need to carry out your role free of charge, which may include a mobile phone, safety equipment and other necessary technology, a uniform where applicable, and of course a nice cup of tea or coffee throughout your day!
    Access to discounts across lots of your favourite stores and online shopping sites, as well as discounted bus travel on the First bus network.
    A company that is committed to its employees, valuing their knowledge, creativity and flexibility.
    The chance to work with amazing people.
    If this sounds like your ideal role we're keen to hear from you as soon as possible, so don't delay, Apply today! Please call _ Annette Groves _on_ or _whowill talk to you about the service and ask you a few key questions to help assess your suitability for the role. If you are successfully screened you will then be invited for an assessment and interview.

    Job Types: Permanent, Part-time
    Salary: £30,117.00 per year
    Benefits:
    Additional leave
    Cycle to work scheme
    Free or subsidised travel
    Referral programme
    Sick pay
    Wellness programme
    Schedule:
    8 hour shift
    Holidays
    Weekend availability
    Supplemental pay types:
    Bonus scheme
    Experience:
    working within Social Welfare Law: 1 year (required)
    Work authorisation:
    United Kingdom (required)
    Work Location: One location
    Apply to this job.
    One step closer to getting hired!