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Description

We are currently seeking a Service Sales Account Manager to join an extremely reputable, family-run SME based in Irvine. As a Service Sales Account Manager you will be responsible for internally supporting the 'Contracts Development Executive' and continue to grow the service department.

You will be a contracts development support and will be working with the Contracts Development Executive and the wider sales team.

Key Duties and Responsibilities

• Dealing with enquiries, taking calls and resolving issues
• Contacting customers to identify leads and win new contracts
• Booking appointments for the external representative
• Overseeing implementation of new contracts and incorporation into the service software
• Overseeing customer retention
• Daily administration tasks
• Updating customer details and tracking customer service renewal dates
• liaising with other internal departments to ensure every opportunity is maximised

Requirements:

• Customer first mentality with strong organisational, presentation, and negotiation skills

• Confident speaking with customers and prospective customers on the phone
• Computer and literacy skills
• An enthusiastic team player
• Experience in operating and developing a sales pipeline

Working hours: Monday to Friday 8am-5pm (1 hour lunch)

Benefits:

• Salary: 26,000 - 29,000 annum
• Commission structure
• Pension scheme
• Free on-site parking