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    Service Sales Account Manager

    Ayrshire | Universal Business Team

    Job Details
    Category: Sales & Marketing
    Posted Yesterday

    Description

    We are currently seeking a Service Sales Account Manager to join an extremely reputable, family-run SME based in Irvine. As a Service Sales Account Manager you will be responsible for internally supporting the 'Contracts Development Executive' and continue to grow the service department.

    You will be a contracts development support and will be working with the Contracts Development Executive and the wider sales team.

    Key Duties and Responsibilities

    • Dealing with enquiries, taking calls and resolving issues
    • Contacting customers to identify leads and win new contracts
    • Booking appointments for the external representative
    • Overseeing implementation of new contracts and incorporation into the service software
    • Overseeing customer retention
    • Daily administration tasks
    • Updating customer details and tracking customer service renewal dates
    • liaising with other internal departments to ensure every opportunity is maximised

    Requirements:

    • Customer first mentality with strong organisational, presentation, and negotiation skills
    • Confident speaking with customers and prospective customers on the phone
    • Computer and literacy skills
    • An enthusiastic team player
    • Experience in operating and developing a sales pipeline

    Working hours: Monday to Friday 8am-5pm (1 hour lunch)

    Benefits:

    • Salary: 26,000 - 29,000 annum
    • Commission structure
    • Pension scheme
    • Free on-site parking
    Apply to this job.
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